Cancellation policy / Right of cancellation:
You have the right to cancel this contract within one month without giving reasons. The revocation period is 1 month from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the goods. In order to exercise your right of revocation, you must inform us (Robert Zierath, Sägemühlenweg 39, 21481 Lauenburg, e-mail address: firstname.lastname@example.org) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but this is not mandatory. If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of the revocation:
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive the notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us ZR-tec, Robert Zierath, Sägemühlenweg 39, 21481 Lauenburg, Germany immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. The deadline is deemed to have been met if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the nature, properties and functioning of the goods.
Sample cancellation form:
If you wish to cancel the contract, please fill out and return this form.
ZRtec, Sägemühlenweg 39, 21481 Lauenburg, e-mail address: email@example.com
I/we hereby cancel the contract concluded by me/us for the purchase of the following goods / the provision of the following service:
_______________________________________________________________________________________ (name of the goods, order number and price if applicable) Ordered on: _____________________________________________ (date) Received on: _________________________ (date) Name, address of consumer ___________________________________________________________ ___________________________________________________________________ Date ___________________________________________________________________ Signature customer (only in case of written revocation)